The Drivon Standard
More than just a tow truck. We are a professional logistics partner committed to reliability, safety, and transparency.
Our Founding Principles
Drivon was established to deliver a structured, professional approach to towing and vehicle recovery in New Zealand. Our experience in managing complex, safety-critical projects informed the foundations of the business — with an emphasis on planning, governance, risk management, and accountability. These principles are embedded into Drivon’s operating model and guide how we manage each recovery from dispatch through to completion.
A Technology-Enabled Service
Drivon operates as a technology-enabled recovery service. We leverage modern digital tools to provide a seamless and transparent experience for our clients. Our systems include:
- Digital Job Management: From the initial call to job completion, every step is logged and tracked in our central system for accuracy and efficiency.
- Electronic Tow Authorities: Streamlining the paperwork process for faster, more compliant service.
- Live GPS Tracking: All our vehicles are equipped with GPS, providing real-time visibility for our dispatch team and peace of mind for our clients.
- Compliant Work-Time Systems: We ensure our drivers operate safely and within legal work-hour limits, a critical component of our commitment to safety.
This approach supports insurers, fleet partners, and individual customers with clear visibility, while enabling our drivers to operate safely and efficiently.
An Unwavering Commitment to Safety
Safety is integral to Drivon’s governance framework. It is not just a policy, but the core of our culture. Our systems are designed around proactive risk management, fatigue controls, and continuous improvement, with a clear commitment to internationally recognised standards, including ISO 45001 (Occupational Health and Safety).
This ensures that health and safety considerations are embedded into decision-making at every level of the organisation, from the boardroom to the roadside. Our operators receive ongoing training in site safety, vehicle recovery techniques, and customer service.
The Drivon Difference
Drivon’s focus is on building a reliable, compliant, and future-focused recovery service. We prioritise quality, preparedness, and transparency over scale, ensuring our operations are robust, auditable, and aligned with regulatory and client expectations. This is the foundation on which Drivon has been established and the standard to which we operate as we grow.