Breaking down is bad enough, but it's even more complicated when you're towing a boat or caravan. Learn how to manage a trailer recovery and what to tell your tow provider.
The Double Recovery Challenge
When you call for a tow and you have a trailer attached, the situation changes significantly. A standard tow truck can usually only take the car. To move both, you either need a truck with a rear hitch or a large flatbed that can accommodate both units (which is rare for larger trailers).
What to Tell Dispatch
When you call Drivon on 0800 374 866, immediately inform us that you are towing. We need to know:
- The type of trailer (Boat, Caravan, Horsebox, etc.).
- The type of hitch (50mm ball, 1-7/8", or off-road coupling).
- If the trailer has its own brakes.
Safety on the Shoulder
If you are on a motorway, do not attempt to unhitch the trailer yourself. The weight and the slope of the shoulder can cause the trailer to roll or jackknife. Stay in the vehicle or move to a safe spot behind the barrier and wait for our professional recovery team to secure both units.
